Patient Privacy Managed Services
Add skilled privacy analysts to optimize your patient privacy program and support HIPAA compliance.
Add skilled privacy analysts to optimize your patient privacy program and support HIPAA compliance.
35+ years
delivering healthcare IT
1300+ hospitals
trust iatricSystems
800+
vendor integrations
Our managed services combine experienced privacy analysts with Haystack™ iS, our AI-driven patient privacy monitoring solution, to help strengthen HIPAA compliance and reduce PHI breach risk.
Together, our analysts and technology go beyond generating alerts. They monitor PHI access, support investigations, document findings, manage audit log reports, and follow escalation processes defined by your privacy program.
We provide reports weekly, monthly, or quarterly based on your organization’s needs. Our experts then use this data to ensure your privacy program is fully optimized and custom tailored to fit your unique healthcare system.
Every healthcare organization has different staffing levels, workflows, reporting requirements, and escalation procedures. Our patient privacy managed services are configured around your environment, allowing you to add support where it is needed without rebuilding your privacy program around an outside provider.
Our services help healthcare organizations quickly scale up to accommodate new requests and scale down when resources are no longer needed.
Leverage skilled Haystack iS analysts dedicated to your privacy program.
Assist with investigations, audit access, and follow custom-defined escalation processes.
Choose from weekly, monthly, or quarterly reports.
Managed Services in Healthcare—And Reasons to Use Them
The Transformative Power of AI in Healthcare in Precision Medicine
In the realm of healthcare, a revolution is underway, quietly transforming the landscapes of diagnosis, treatment,
Spring Training: Patient Privacy Edition
Just as you review your patient privacy program annually, it’s essential to refine your training strategies
Patient privacy managed services provide healthcare organizations with ongoing analyst support for EHR access monitoring, privacy investigations, escalation, documentation, and reporting. The service supplements the organization’s existing privacy program using experienced analysts and Haystack iS.
Depending on the scope of support needed, managed services can provide much of the day-to-day monitoring and investigation capacity associated with a privacy analyst. They can also supplement an existing team, cover a temporary vacancy, or help reduce an investigation backlog. Your organization retains responsibility for its privacy program, policies, and final decisions.
General managed healthcare IT services typically focus on infrastructure, technical support, cybersecurity, and system availability. Patient privacy managed services focus specifically on monitoring access to PHI, reviewing EHR activity, supporting investigations, and reporting findings to privacy and compliance leaders.
Yes. Investigation workflows, documentation requirements, reporting frequency, and escalation procedures are defined with your organization so the service supports your existing privacy program.
Analysts can review potentially inappropriate access involving employees, patients, high-profile records, family access, user self access, and other activity prioritized by Haystack iS and your organization’s monitoring requirements.
Reports can be delivered weekly, monthly, or quarterly based on your organization’s needs and service scope.
"*" indicates required fields
Our managed services use Haystack™ iS, our patient privacy monitoring powered by AI, to monitor potentially inappropriate PHI access for review.