Haystack™ iS Patient Privacy Monitoring

Making Patient Privacy Easy with AI and Automation

35+ years

delivering healthcare IT

1300+ hospitals

trust iatricSystems

800+

vendor integrations

Haystack™ iS uses AI and automation to protect PHI and easily integrates with any EHR, including MEDITECH, Epic, Cerner, and more.

Average total cost of a breach in the healthcare industry*
$ 1 M
Days on average to identify and contain a breach*
1
Average savings of containing a data breach in 200 days or less*
$ 1 M

Breach Detection

Haystack iS v2 uses machine learning and AI-driven privacy analytics to understand how PHI is typically accessed across your organization, helping reduce false positives while identifying truly suspicious activity. As workflows evolve, privacy teams can continuously refine risk scoring, so monitoring remains accurate and relevant. 

Incident Investigation

Investigations in Haystack iS v2 are faster and more intuitive. Auditors can launch investigations directly from the event list without losing context and instantly view historical access, related investigations, and user or patient history. With full visibility in one place, privacy teams can reach confident conclusions with fewer clicks and less manual work.

Documentation and Reporting

Haystack iS v2 introduces fully rebuilt reporting and customizable documentation. Risk assessments, audit language, and reporting fields can be aligned to organizational policy and HIPAA requirements. Investigations are automatically documented, and reporting is streamlined into flexible, filter driven views that improve OCR audit readiness while reducing report sprawl.

Advanced Virtual Assistant

AVA, the Advanced Virtual Assistant in Haystack iS, helps privacy teams automate follow up during investigations. When potentially inappropriate access is detected, AVA can initiate questionnaires, collect responses, and return context directly to the privacy team, allowing auditors to focus on decision making instead of manual outreach.

Integration Capabilities

With more than 35 years of healthcare integration experience, iatricSystems has completed integrations for over 200 customers, supporting 180 plus vendors across thousands of data feeds. No matter the EHR, system, or team configuration, Haystack iS v2 is built to support your patient privacy monitoring at scale.

Data Flow

Haystack iS v2 pulls data from your EHR, HR system, and hundreds of third-party applications into a single platform. Instead of reviewing activity across multiple tools, privacy teams can monitor, investigate, and document PHI access in one place.

What Sets Haystack™ iS Apart

Using AI and more than 20 years of patient privacy monitoring experience, Haystack iS detects anomalous behavior earlier than ever before.

Machine Learning

AI scrutinizes every instance of PHI access to identify suspicious activities, and proactively prevent a patient privacy breach

Virtual Assistant AVA

When a suspicious access occurs, AVA automatically follows up with the user and reports back with actionable information.

Remove False Positives

As machine Learning and Artificial Intelligence learn your health system patterns, false positives are minimized.

Integrates with any EHR

No matter what EHR, system, or team configuration, Haystack iS has you covered.

Success Stories

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Before Haystack™ iS, we used to audit PHI based on certain suspicions, like co-worker or same last name. It also used to take us a lot longer to review multiple audit logs, because we had to run separate reports for everything. But now with Haystack iS, it’s a more streamlined process. We can run one audit for all our applications, which cuts down on the review, and are only alerted to what is more than likely inappropriate access.

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It used to take a lot of effort to audit patient access. There was no way we could look at the thousands of patient records accessed every day, not to mention the thousands of users. Haystack™ iS has helped us with proactive monitoring, but the feature that’s reduced our workload the most has been AVA.

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Before we had AVA, we would need to connect with users manually for self-access. It was so time consuming to have to follow up with every individual. AVA gathering that information instead has significantly reduced our workload, and lets our team focus on preventing what could be a true OCR breach.

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Our Features

Detect

Anomalous activity with advanced Artificial Intelligence.

Investigate

Incidents seamlessly by routing to managers for review.

Report

Breaches easily with OCR-compliant documentation.

Automate

With AVA - to question and report on possible suspicious activity.

Comply

With the OCR and other regulatory bodies.

Remove

False positives to improve staff efficiency.

Download the Brochure

Our Patient Privacy Monitoring software, Haystack™ iS v2

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Discover how Haystack™ iS can transform your experience—tailored just for you!

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