Just as you review your patient privacy program annually, it’s essential to refine your training strategies too. We’ve refreshed our Spring Training blog for 2025 to assist you in this process.
Ensuring HIPAA compliance starts with every team member meeting compliance standards. A single error can have serious repercussions for both the individual and the organization. By educating employees on HIPAA regulations and emphasizing good judgment, you can help prevent violations. Here are five training tips for 2025 to guide healthcare employees in avoiding HIPAA violations.
1. Stay Educated
Privacy laws change fast. With the Office for Civil Rights (OCR) updating HIPAA rules often, make it a common practice to review your policies at least once a year. Staying current helps avoid fines and penalties. Also, research any international or state-specific rules that might affect your hospital.
Then, ensure that staff members comply with HIPAA regulations by providing consistent education and keep them informed about any changes or updates to these regulations. Use real-world case studies and simulated breaches to train staff. These exercises help the team respond quickly and correctly under pressure. They also identify gaps in your current plans, improving overall readiness.
2. Properly Store Paper and PHI
Managing paper and electronic files can be a challenging task. A simple mistake such as misfiling a patient’s paperwork in a cabinet or saving it on an incorrect computer drive or network can result in costly consequences. Unfortunately, employees can often become distracted while handling these files, leading to errors. It is essential to continuously remind employees who handle patient files to remain focused on their tasks and take extra care to ensure that files are correctly stored and saved in the appropriate folders and drives. By reinforcing this message, you can help prevent errors and maintain the security and accuracy of patient files.
Proper disposal of paper files is just as crucial. Many incidents have occurred in which employees have neglected or intentionally chosen not to shred paper files before discarding them. In some cases, an employee may be distracted or having a busy day, making it easier for them to overlook shredding papers containing PHI. To prevent such incidents, it’s essential to train staff members to double and triple-check all paper notes before disposing of them and ensure that all paper files are appropriately and securely disposed of. By establishing habits of careful disposal, employees can help maintain the security and confidentiality of patient information.
3. Avoid Careless Mistakes
Even minor violations of HIPAA laws can have serious consequences for your company and staff, such as having patient information visible to anyone who enters your establishment. To avoid this careless mistake, ensure that patient folders are always closed, appointment calendars are not openly displayed in patient areas, and computer monitors, and mobile device screens are hidden from view. Implementing these simple measures can prevent unauthorized access to sensitive patient information and maintain HIPAA compliance.
Another common example is leaving computer monitors, notes, or machines visible to other patients. Staff members should be mindful of such instances and take immediate action to correct them before unauthorized eyes gain access to sensitive information. It is essential to establish a culture of confidentiality and privacy by training staff to keep information concealed whenever necessary. By encouraging these behaviors, you can help ensure the security and privacy of patient information in your organization.
4. Continuous Updates
Practice makes perfect. Consistently provide ongoing education and training to staff members to ensure they remain knowledgeable about the HIPAA regulations and device standards necessary for maintaining compliance. Provide ongoing refresher training courses and regularly test your employees throughout the year. Although this may require a significant investment of time, education is a crucial component of HIPAA compliance and should always be prioritized.
By keeping your staff informed and well-trained, you can help prevent costly HIPAA violations and safeguard the privacy and security of patient information.
5. Use AI to Understand Gaps
Understanding your potential gaps and knowing which employees need more training is easier said than done, especially if you’re in a larger healthcare organization with multiple locations. Haystack™ iS not only protects your organization by spotting potentially suspicious activity and preventing PHI breaches, but it also helps privacy teams uncover who and what is going on in your organization at the individual level. Haystack™ iS gives your privacy and human resources team the power to spot trends and uncover gaps in HIPAA education that would otherwise be missed manually. This way, your privacy teams can more effectively educate those employees that need it and continuously improve year after year.
Email us at info@iatric.com to learn more about our solutions and start a dialogue of how we can help.