Introduction
EHR Training comes with many common challenges. Being able to predict and successfully navigate them is the difference between an EHR transition going well or holding your team back. Here are 3 common EHR training challenges to look out for.
Technical Difficulties and System Complexity
EHR systems are often sophisticated, featuring an array of tools for clinical documentation, e-prescribing, patient scheduling, billing, and data analytics. While these features are intended to improve efficiency, they can often overwhelm users, especially those without strong technical backgrounds. If users are not adequately supported in navigating these complexities, they’re more likely to disengage or make errors that compromise patient care.
Resistance to Change and Adaptation Issues
Many healthcare professionals are accustomed to established workflows. Within their current EHR, they know what to click, what page to land on, and where all the functions to complete their daily tasks reside. They may see switching to a new EHR as an unnecessary disruption. This resistance can manifest in a lack of enthusiasm for training, reduced engagement, or even refusal to adopt the new system. In some cases, users may feel that taking the time to learn a new EHR will interfere with providing the best patient care. Addressing these concerns requires not only technical training but also change management strategies that focus on trust-building, communication, and empathy.
Insufficient Training Resources and Support
Many organizations face logistical and financial barriers that limit their ability to deliver effective EHR training. Budget constraints often lead to underinvestment in training programs, resulting in one-size-fits-all content, short sessions, and a lack of practice environments. Post-training support is frequently overlooked, meaning users have nowhere to turn when they encounter issues in real-world use. The result is predictable: knowledge gaps, inefficient workflows, and underutilized system features, each contributing to burnout and dissatisfaction.
Here are a few ways to help avoid falling into these traps:
Tailored Training Approaches
Generic training doesn’t cut it. Role-specific, customized training is essential. Physicians, nurses, billing staff, and front-desk personnel interact with EHRs in vastly different ways, and their training should reflect those unique needs. Tailored training not only boosts engagement but also speeds up adoption and reduces costly errors.
This is why using your own EHR build in training is vital. With customized EHR training that mirrors your exact system build, hospital staff get hands on experience with their real workflows from day 1. This helps eliminate an array of issues, from a lack of long-term adoption to frustration with system complexity.
Futureproofing EHR Training
As technology advances, EHR training must be designed for sustainability. That means preparing your staff and infrastructure to evolve with the system. Futureproofed training ensures that teams remain agile, confident, and capable, no matter how EHR systems change over time.
Knowing that EHRs change and learning is an ever-evolving process, it’s key to ensure your team has leaders in the EHR training space. With Sedona Learning Solutions, you can train up to 5 staff members to become experts on updating learning materials. This helps ensure your resources are always relevant and boosting ROI.
Want to learn more about how Sedona Learning helps teams overcome these challenges? Check out the resources below!