iatricSystems, Inc iatric.com, a healthcare technology company committed to helping healthcare organizations better protect patients, connect systems, and optimize EHR usage, has partnered with Peterson Health petersonhealth.com, a nonprofit, independent healthcare organization, to prevent drug diversion and improve controlled substance management processes.
Partnering with iatricSystems™, Peterson Health implemented DetectRx—a modern, state-of-the-art drug diversion solution crafted to meet the specific needs of controlled substance management. Adopting DetectRx meant Peterson Health could automate vast segments of their review process. “DetectRx has made it possible to review every transaction that may appear as an outlier, as opposed to what we were doing before, which was spot checking” shared Annie Raymond, the Director of Pharmacy at Peterson Health. No longer was the staff burdened with mere spot-checks; DetectRx brought every transaction, especially the outliers, under scrutiny.
After integrating DetectRx, Peterson Health witnessed transformational changes. Patient safety was propelled to the forefront with enhanced charting and medical record accuracy, and two potential suspicious activities that may have gone unnoticed in a conventional audit were immediately identified. “I think your product just sold itself,” said Annie, a testament to their satisfaction. But its capabilities extended beyond just identifying potential diversion. “DetectRx didn’t just help look for potential diversion. It found practices that may have needed to be improved or practices that we didn’t know existed.”
The ethos of this transformation can be distilled into a single sentiment, “The word that comes to my mind is not just to be compliant, but to be proactive. Somebody told me once if you’re not finding drug diversion, you’re not looking hard enough.” With DetectRx, Peterson Health isn’t just hardening their defenses against potential misuse but also refining their processes, all the while ensuring the safety and well-being of their patients. “So, from safety and well-being, not only were we doing more complete charting and better information on the medical record, we’re keeping the patient safe.”
“Peterson Health’s journey with DetectRx is emblematic of what can be achieved when technology meets dedication” said Rob Rhodes, Executive Vice President of iatricSystems, Inc. As for Annie’s final thoughts, “having something in place that makes it easy to track and report on helps keep us in line on our drug prevention efforts. Actually, it makes me feel better… I feel a lot better with DetectRx knowing that we are looking at things and are doing our best to keep our patients and our staff safe.” The future of patient care at Peterson Health is brighter and safer, thanks to DetectRx.
About iatricSystems™
iatricSystems is a healthcare technology company dedicated to helping healthcare organizations better protect patients, connect systems, and optimize EHR usage. We do so with our diverse healthcare experience, an extensive partner network, and our proven capabilities in patient privacy, analytics, EHR optimization, and interoperability. For more information, contact iatricSystems at info@iatric.com or visit www.iatric.com. Connect with iatricSystems on Twitter, Facebook, and LinkedIn.
About Peterson Health
Peterson Health is a nonprofit, independent healthcare organization on a mission to provide exceptional, compassionate, patient-centered care to the Texas Hill Country. Peterson’s roster of facilities includes Peterson Hospice and Home Care, Peterson Medical Associates, Peterson Women’s Associates, Peterson Health Medical Plaza (formerly Kerrville Medical Plaza and to include Peterson’s Outreach Lab), Peterson Community Care, and Peterson Urgent Care. For more information contact Peterson Health at mypeterson@petersonhealth.com or visit www.petersonhealth.com.