Before Haystack™ iS, we used to audit PHI based on certain suspicions, like co-worker or same last name. It also used to take us a lot longer to review multiple audit logs, because we had to run separate reports for everything. But now with Haystack iS, it’s a more streamlined process. We can run one audit for all our applications, which cuts down on the review, and are only alerted to what is more than likely inappropriate access.

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It used to take a lot of effort to audit patient access. There was no way we could look at the thousands of patient records accessed every day, not to mention the thousands of users. Haystack™ iS has helped us with proactive monitoring, but the feature that’s reduced our workload the most has been AVA.

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DetectRx didn’t just help look for potential diversion. It found practices that may have needed to be improved or practices that we didn’t know existed. DetectRx has made it possible to review every transaction that may appear as an outlier, as opposed to what we were doing before, which was spot-checking.

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